


Courses
​​​ABOUT THE COURSE
​​EFFECTIVE LEADERSHIP
​Learn how to motivate millennials, handle problem employees, and create high-performing teams! This course stresses the importance of legitimacy, effective communication, and understanding your staff. It will equip you with the knowledge of how to become a more effective leader in a multi-generational workforce through strengths-based leadership.

​​​CONDUCTING PERFORMANCE EVALUATIONS & INTERVIEWS
​​​The most important part of any organization is the staff who make the place work. Likewise, your staff is the most valuable resource available to you. Your success as a supervisor depends on how well your subordinates perform. The performance evaluation process is a tool that you can use to help your staff work most effectively. Your goal is to encourage your subordinates to work to their highest ability through a systematic process of evaluation, feedback, coaching, and reinforcement. This course includes guidance on the most effective evaluation process, as well as tips and verbiage for completing performance evaluation documents.
​CORE PRINCIPLES OF LEADERSHIP
​​​This course focuses on the foundational principles of leadership. It stresses the importance of the values of leadership, helps you to identify the type of leader you are, and provides you with tools to become an adaptive, more effective leader in an ever-changing world.

CONFLICT MANAGEMENT & RESOLUTION
Learn how to effectively resolve conflict and increase productivity in your business! The aim of this course is to introduce practical conflict resolution techniques and strategies that business owners, supervisors, and team leaders can effectively utilize when managing conflict in the workplace. The training will also help you to identify your preferred conflict management style and adjust accordingly to improve the work performance of your team.

THE ART OF DELEGATION
This course focuses on the leader's privilege and responsibility to make other people successful. The principle of recognizing when and how to lead from behind is discussed. This allows the leader to see what's coming, assess, evaluate, and push others forward.